JFORCE Blog

AgeSA decided to improve its call center Operations this year within the scope of their modernization project. Goals of this modernization projects have been determined as; creating a solution for customer’s problem in the first call and completing the requested transaction immediately.

JFORCE has delivered AgeSA Sales Mobility- Business Rules Automation Project in order to automate risk assessment process of products under life insurance category of AgeSA. Life insurance processes have been renewed during the project for meeting the demands of customers.

PM (Business Process Management) I will inform about some basic concepts such as "What is Business process Management", What is a process, why is it important. After that, I will be talking about the methodology used to draw the process diagram and the 6+6 items to make the drawn diagram much better.

As we all talk about covid nowadays, digital experts also talked about how covid has started the digital transformation in all technology areas. In this article, where I publish my own personal ideas, I will share my expectations how the financial technology landscape will look like after covid.

Fibabanka Aims to Solve the Needs Quickly by Providing Personalized Solutions to Customers